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Got an online community? Here’s how to work with Facebook and Twitter

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Are you in the lucky position of having a very active online community on your own website? A busy comments section, or a chatty forum? Bravo - in today's world of Facebook and Twitter fever, it's often hard to get a dedicated community involved in a discussion on your own site. It's a powerful thing: the discussion is likely to be focussed and relevant to your user and all the discussions go on under YOUR brand's name. The user knows where they are, who you are and what you stand for. There are Read more [...]

"Caroline took a complicated set of facts, figures and processes and turned them into something that now only gave them clarity but also brought them to life visually. She was a pleasure to work with through, suggesting ideas and ways we could use and display information more creatively. Very much looking forward to working with her again." Jenni Fryer, Communications Manager, University of the First Age