Got an online community? Here’s how to work with Facebook and Twitter

Are you in the lucky position of having a very active online community on your own website? A busy comments section, or a chatty forum? Bravo - in today's world of Facebook and Twitter fever, it's often hard to get a dedicated community involved in a discussion on your own site. It's a powerful thing: the discussion is likely to be focussed and relevant to your user and all the discussions go on under YOUR brand's name. The user knows where they are, wh...

Adventures in … Social Media Desktop Clients

Adventures in … Social Media Desktop Clients
Image via CrunchBase As part of my job I manage several social media accounts. This includes Twitter and Facebook (profiles, fan pages, and groups). From a perfect social media desktop client I need to: monitor all of these accounts simultaneously receive notifications when someone comments or messages - with the option to pick and choose which notifications I receive, and how be able to schedule tweets and status updates I must be a...